Latest News @ the RAU Library

Category Archives: Library Policy

“You said we did” the Listening Library 2017/18

The department has an established mechanism for capturing feedback from individual customers using print feedback forms. Library staff always respond in writing (usually e-mail) to comments and suggestions that have … Continue reading

January 23, 2018 · Leave a comment

‘Suggestions and Comments Wall’

In universities ‘the student voice’ has become increasingly important, and the methods of collecting feedback from students on the services they are being offered are many and varied. This academic … Continue reading

November 17, 2017 · Leave a comment

New Food and Noise Policy

The Library has listened to your requests and has reviewed the noise and food policy for RAU Library. We seek to create and maintain a comfortable and productive learning environment … Continue reading

October 4, 2017 · Leave a comment

Support for PhD students and higher level researchers

How does the RAU Library support PhD and higher level research? The RAU Library recognises that it plays a critical role in supporting research in subjects and disciplines relevant to … Continue reading

March 24, 2016 · Leave a comment

Sconul Access scheme – Using other libraries

The RAU library is a member of the Sconul Access scheme which allows you to access other university libraries. The scheme enables staff, research students, full-time and part-time postgraduates, and … Continue reading

November 18, 2014 · Leave a comment

Summer borrowing and fines

Loans Final year (i.e. leaving) students All items must be returned before the end of term (Friday 20th June) or you will be charged for the replacement of those items.  … Continue reading

June 9, 2008 · Leave a comment

Fine FAQ’s (Frequently Asked Questions)

Q. What can I do if I disagree with my Library fine, or the replacement cost? A. Please visit the Library to discuss with library staff.  Library staff will consider … Continue reading

April 13, 2007 · Leave a comment

Information on Library Fines

Library fines are in place to ensure fair access to library resources for all users.  You can help make the borrowing service more convenient and fair for yourself and others … Continue reading

April 13, 2007 · Leave a comment



Quote of the Moment

“But after all, in a library as in a business, the best advertising is that done by good service. The good library is its own best advertisement” – John Cotton Dana


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